Customer service FAQ

Hair Thickening Fibers

Will anybody notice that I am using GETTIK hair fibers to thicken my hair?

No. If the correct procedure is followed, no one will notice that you have used GETTIK hair fibers neither at close range nor when touching your hair.

Hair Growth Products

What hair loss treatment is the most effective?

According to our experience, professional studies and results, the most effective treatment is a combination of:

  1. quality cleansing shampoo for a healthy scalp
  2. minoxidil based topical serum
  3. dht blocker (for men)
  4. hair transplantation


Of course, it depends on the stage at which a person is.

How long does it take before you see the results?

With successful treatment, the first results usually appear in 3 to 4 months. It is a long-term process in which the hair goes through its cycle and therefore you need to be patient in any treatment of hair loss.

Is it enough to use only a shampoo to restore hair growth?

No. The shampoo is used to maintain the health of the scalp, remove impurities and prepare for the application of serum.

How long do I have to use Minoxidil?

Minoxidil should be used continuously, with no interruption. If the treatment is interrupted, within 1-2 months the hair may return to the state before treatment began.

Life Time Refund

How does the lifetime warranty work?

If you are not satisfied with our product and results, you can return it to us at any time (with no time limit), even if the bottle is empty! And we will refund your money within 7 days. more info here => Life Time Refund

Payment and Shipping

Which payment method do you have and how m products are shipped?

We offer Paypal payment method with no fees. Your product are packed by Shipbob and delivered by the curier choosed by Shipbob depends on your loction. The price for packing and shipping is $4.80 to all USA with no more fees. For more info please check out our page Payment & Shipping

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